By: Serge Milman | Optirate
Does anyone else find it absurd that Banks and Credit Unions would force customers to travel to their Branches just for self-service? Why not enhance self-service experience via remote channels (aka...
View ArticleBy: Bob Meara
Thanks for your post Serge. I’m not aware of any “forcing” going on. Observing branch-based ATM transaction velocities, however, supports strong consumer demand. I fully support your notion of offering...
View ArticleBy: Manu Augustine
India is an example where both personal and business banking customers will walk into a branch to deposit his cheques into a branch cheque deposit box only because branch boxes provide same day...
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